» OZpromos Promotional Products - Terms & Conditions

General Terms and Conditions

All Orders from the OZpromos products web site will be subject to approval.
OZpromos reserves the right to refuse or cancel any order if Trading Terms are not complied with or for any other reason.
All content included on this site, such as text, graphics, logos, and images are the property of OZpromos or its content suppliers. Images of products may be downloaded or saved to your computer for the express purpose of internal decision making, but may not be reproduced, electronically or by print, for distribution outside your organisation. Products depicted with logos are presented for display purposes only and are not for sale using these brand names. Logos and brand names remain the sole property of registered users.

This site or any portion of this site may not be reproduced, duplicated, copied, republished, displayed or used for any commercial purpose without express permission from OZpromos.

All product images, specifications and prices were correct at time of posting. Just OZpromos is not responsible for errors or omissions and reserves the right to make changes including price changes at any time and without notice.

OZpromos shall carry no warranty or liability due to any misuse, theft or unauthorised use of any membership passwords or credit card details beyond its control and any purchase obligations made shall remain the responsibility of the purchaser.

Quantities Overs and Unders

While every care is taken to provide you with the exact quantities requested,on occassions these quantities may be under for Promotional Products. Where this is the case we reserve the right to supply less than quantity ordered on printed promotional products where there are extenuating circumstances,however not less than 3% of the original quantity.

Payment Terms

Payment terms are strictly 50% deposit with balance payable prior to despatch.

Retention Of Title

All goods remain the property of OZpromos until they have been paid in full. Trade Mark Disclaimer

Logos or messages displayed in this website are used only for display purposes. They do not suggest the products with those logos or messages are available for sale, nor are they intended to suggest any real or implied endorsement of those products by the company whose message or logo is shown. Cancellation of Order

Once an order has been placed and the artwork approved, it is agreed we will supply your product in the specified time. If you cancel an order after artwork approval, cancellation fees may apply. They can vary from order to order depending on status of the job, but typically costs involved are artwork fees, set-up costs, restocking fee or full payment of job if items have already been decorated. You will not be responsible for cancellation fees if we don’t have the item in stock.

Claims or Returns

In the unlikely event of a claim, only written claims will be accepted and must be made within 14 days of receiving goods. Claims or returns will only be accepted where there is a fault in the product supplied or an error in the printing. Faulty goods must be returned for inspection before a refund or replacement of stock will be issued.

Shipping

We make best efforts to ship your products to your desired destination in the most economical way possible given your specified date and production limitations. We cannot be held responsible for goods lost or delayed by common carrier, international or Australian Customs departments or by 'acts of God'. Insurance is available at a rate of 2% of value of order. If insurance is waived, shipment is at the receiver’s risk.

Samples

We are happy to provide samples on request however we do require samples to be returned to us. Due to expenses incurred (as we have to pay for the samples) we do have several policies in place.
Maximum quantity is 2 of any one product range. All samples provided free of charge are requested to be returned within a 21 day period otherwise they will be billed out to you.

Any accumulated or individual samples over a total value of $20 +GST will need to be paid for before despatch. We are happy to credit this back if an order is placed and samples are returned.